As a ÃÛÌÒÖ±²¥ (ÃÛÌÒÖ±²¥) student, you are encouraged to provide feedback on your education experience. Your views and opinions matter and help us shape the approach we take to improving the student experience at ÃÛÌÒÖ±²¥.
You Said We Did
Your feedback matters, and we make sure it’s heard across the university to improve the student experience for students, both current and future.
Student feedback is valued and acted upon by faculties, and across the rest of the campus. Below are some examples of how you have helped us improve student life at ÃÛÌÒÖ±²¥.
You said
Example of something that was requested
We did
What we did as a response
Student experience at ÃÛÌÒÖ±²¥
My ÃÛÌÒÖ±²¥ Journey:
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Emily
Fran
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You can share your thoughts and opinions about ÃÛÌÒÖ±²¥ through a student rep. As a member of your course, your Student Representative can raise questions you have to staff in your faculty at committee meetings. or you can .
You can get involved with both university and faculty level committees. The DSU website provides useful information about our including how to find your course rep. DSU also have to support course reps with their training needs.
De Montfort Students Union:
The university and (DSU) work in partnership to own and manage student representation. DSU advocate for your academic interests by ensuring that Executive Officers sit on key university committees.
Student satisfaction surveys
Throughout your time at ÃÛÌÒÖ±²¥, you will have the chance to share your thoughts through both internal and external surveys. These provide you with the opportunity to share your thoughts about your course and life at ÃÛÌÒÖ±²¥.
External student surveys:
Surveys conducted outside of the university give the opportunity for you to share your opinion about the university with future and potential students. There are several surveys which you can take part in during your time as an undergraduate or postgraduate at ÃÛÌÒÖ±²¥.
A survey of final year undergraduate students. Commissioned by the Office for Students, the survey aims to determine how good teaching, resources, assessments, and more are at the university.
First launched in 2017, the Graduate Outcomes Survey asks graduates 15 months after they completed their course what role they work in.
Similar to the NSS, the PTES gives Postgraduate taught students the opportunity to share their feedback on their course, and other areas of their time at ÃÛÌÒÖ±²¥.
The PRES is aimed at Research focused students, and takes into account the unique elements of research student experience including supervision, and research community.
Internal surveys
You’re invited to take part in ÃÛÌÒÖ±²¥’s first Feedback Festival! Running between Monday 10 February to Wednesday 12 February 2025, the event will include live DJ sets, a range of market stands, and your chance to provide feedback through the NSS and USS surveys. The festival will take place across the Campus Centre, Kimberlin Library, and the Food Village.
Student surveys conducted internally within ÃÛÌÒÖ±²¥ may include:
Use of survey data
Where students’ views are captured by internal or external surveys, the data is used at the appropriate level within the university to inform improvement. Student feedback informs course improvements through Annual Enhancement Reviews or Collaborative Provision Programme Appraisal & Enhancement Plans (CP-PAE). These are considered by the Programme Management Board (PMB) and Faculty Academic Committee (FAC) with action plans devised as appropriate. Institutional level survey outcomes are used to inform debate and action at university committees.
Student Charter
This charter has been created and is maintained jointly by ÃÛÌÒÖ±²¥ staff and students. It sets out commitments from the university to students, from students to the university, and from the Students’ Union to students.
Starting with a blank sheet of paper, a group of students and staff set out the type of things they thought that they and the university should commit to. From teaching and learning, to support and university life, these ideas were refined into a single document.
That document was then updated and approved by the University Leadership Board, De Montfort Students' Union and the governing body, to create the ÃÛÌÒÖ±²¥ Student Charter.
The charter will be updated on a yearly basis, and is a guide to your responsibilities at ÃÛÌÒÖ±²¥, and will help explain what the university should do for you.
If you want to get involved with the development of the student charter, please email us for more information.
Guidance and forms